• Welcome to Travel Industry Training

    Mission Statement:

    Empowering Success in Travel: Our mission is to provide an all-encompassing, intuitive, and industry-leading online platform for aspiring travel professionals. We aim to equip individuals with the essential knowledge, skills, and insights required to excel in the dynamic travel industry. We strive to foster a community of empowered professionals through comprehensive training resources, immersive learning experiences, and constant support. By fostering a culture of continuous learning and improvement, we aspire to shape the next generation of travel agents who will redefine customer service and bring innovative ideas to the travel industry.


    We aim to be Florida's foremost online training hub for travel industry professionals. We envision a future where anyone, regardless of their background, can access the training and mentorship needed to launch and advance their career in the travel industry. We aspire to catalyze a global movement of knowledgeable, empathetic, and innovative travel agents capable of creating unforgettable experiences for travelers worldwide. We seek to democratize travel industry education, shaping the future of travel with professional, diverse, and well-trained agents that anticipate and exceed customer expectations while championing sustainable and responsible travel practices.

    Mention the target audience of the course.

    Mention course is self-paced.

Available courses

This introductory course provides new students with the tools and knowledge they need to succeed in their online travel industry education. It covers essential topics such as how to navigate the Moodle LMS platform, what a travel host agency and a Global Distribution System (GDS) are, and basic online learning tips and strategies.

Course Summary: In TRVL 000, students will familiarize themselves with the learning platform, gain foundational knowledge about key concepts in the travel industry, and acquire strategies to optimize their online learning experience. The course includes step-by-step guides, video tutorials, interactive sessions, and quizzes to ensure students feel comfortable and prepared to embark on their educational journey.

Course Objectives:

  1. Navigate the Moodle LMS effectively
  2. Understand the roles of a travel host agency and a GDS in the travel industry
  3. Learn how to reach out for technical and course-related support
  4. Acquire strategies for successful online learning

This comprehensive online training course equips aspiring travel professionals with a strong foundation in the travel industry. With a special focus on top Florida destinations, students will learn to craft unforgettable travel experiences. The course combines industry knowledge, practical skills, customer service training, and Florida-specific destination insights.

Course Summary: Over the duration of the course, students will gain a deep understanding of the travel industry, learn about top Florida destinations, understand customer needs, and apply their knowledge to real-world scenarios. This course offers a blend of theory, practice, quizzes, interactive sessions, and a final project.

Course Objectives:

  1. Understand the foundations of the travel industry
  2. Develop essential skills to become a professional travel agent
  3. Gain in-depth knowledge of top Florida destinations
  4. Learn how to create customized travel plans and itineraries
  5. Apply knowledge to practical scenarios and case studies

This course focuses on equipping travel agents with the knowledge and skills required to navigate supplier relations, including how to effectively make bookings for accommodations, transportation, activities, and more. It aims to provide a comprehensive understanding of the booking process, along with the tools used for this purpose.

Course Summary: TRVL 102 is designed for budding travel agents seeking mastery in the art of booking with suppliers. Through lectures, hands-on exercises, and case studies, students will learn to manage the entire booking process, from supplier selection to confirmation and after-sales service.

Course Objectives:

  1. Understand the importance of supplier relationships in the travel industry
  2. Master the booking process for various types of travel products
  3. Become proficient in using industry-standard booking platforms and tools
  4. Learn to manage and troubleshoot booking issues

Building upon the foundational knowledge gained in TRVL 101, this advanced course delves deeper into the travel industry, focusing on sustainable travel and eco-tourism in Florida. Students will learn about sustainable practices, ethical tourism, and gain detailed knowledge about Florida's natural attractions and eco-tourism initiatives.

Course Summary: In this course, students will enhance their understanding of the travel industry with a focus on sustainable and responsible tourism. They will gain insights into Florida's rich natural heritage, eco-tourism hotspots, and the practices that protect these resources. The course comprises advanced industry knowledge, case studies, interactive discussions, and a final project.

Course Objectives:

  1. Deepen understanding of the travel industry's advanced practices
  2. Learn about the principles and importance of sustainable tourism
  3. Develop knowledge of Florida's eco-tourism destinations
  4. Understand how to incorporate sustainable practices in travel planning
  5. Apply learned concepts in real-world scenarios and case studies

This expert-level course, designed for advanced students, delves into the niche sectors of luxury travel and event planning, with a specialized focus on Florida's offerings. It explores luxury resorts, high-end experiences, major events, and cultural festivals in Florida, equipping students with the knowledge and skills to cater to high-end clients and large-scale event planning.

Course Summary: In TRVL 301, students will delve into the realm of luxury travel and event planning. They will study high-end experiences, luxury accommodations, special events, and cultural festivals that make Florida a top destination for upscale and event travel. The course includes theoretical knowledge, practical exercises, expert-led sessions, and a final project.

Course Objectives:

  1. Gain expertise in luxury travel planning and event management
  2. Learn about Florida's luxury resorts, experiences, and major events
  3. Understand the needs and expectations of luxury and event travel clients
  4. Develop skills to design personalized luxury itineraries and event plans
  5. Apply learned concepts to design a comprehensive luxury travel or event plan for a hypothetical client