This course focuses on equipping travel agents with the knowledge and skills required to navigate supplier relations, including how to effectively make bookings for accommodations, transportation, activities, and more. It aims to provide a comprehensive understanding of the booking process, along with the tools used for this purpose.
Course Summary: TRVL 102 is designed for budding travel agents seeking mastery in the art of booking with suppliers. Through lectures, hands-on exercises, and case studies, students will learn to manage the entire booking process, from supplier selection to confirmation and after-sales service.
Course Objectives:
- Understand the importance of supplier relationships in the travel industry
- Master the booking process for various types of travel products
- Become proficient in using industry-standard booking platforms and tools
- Learn to manage and troubleshoot booking issues
- Teacher: Travel Industry Training